Corporate Counseling Associates Rejects “Commoditized” Benefits in Favor of Performance-Based EAP & Work/Life Services
New York, NY (PRWeb) February 14, 2007 -- As work/life and employee assistance services become increasingly commoditized and transactional, Corporate Counseling Associates (CCA) has asserted its commitment to an intensive case management and consultative approach that supports business strategies and boosts productivity.
Having an employee assistance program (EAP) isn’t unique in today’s business climate; however, programs that align with an organization’s overall performance strategy are rare. CCA’s strategic account teams work to understand client organizations and their business goals. In addition, CCA’s highly utilized programs impact employees across all levels of the organization, resulting in a thorough knowledge of a client’s workforce. This combined perspective, both of the business and the people, allows CCA’s teams to provide relevant and effective services.
“The overarching vision which influences everything we do is ‘helping people to improve their performance,’” explains Robert Levy, president of CCA. “We’ve seen the EAP market be commoditized into a benefit that merely refers employees to local therapists. Most decision-makers don’t understand the power of EAP and under-leverage its potential.”
CCA’s philosophy guides not only the company’s EAP & work/life services, but also its employee development, executive coaching and consultative wellness services. CCA achieves a deeper understanding of its clients by employing a professional team with strong business and clinical backgrounds.
“EAP & work/life is much more than a benefit -- it’s a critical support service for human resources and a driver of employee performance. Our combined clinical and business expertise uniquely positions us to help companies leverage the power of EAP and improve performance,” said Levy.
The company’s services – designed to further the goals of a client organization, not just those of individual workers or departments – include the following:
- CCA Consulting -- Consultation and strategic programs designed to manage change, retain talent, build teams and improve productivity.
- CCA EAP & Work/Life -- From case management to crisis management, a high-touch approach to EAP and Work-Life programs that provide immediate access, care and expert follow-through.
- CCA Coaching -- Management development that centers on one-on-one and small group coaching.
- CCA Wellness -- Wellness programs, seminars, online tools and other resources, designed to enhance employee health and well-being.
- CCA Training -- Customized, content-rich training programs that cover core business issues such as leadership development, management, risk mitigation and more.
“When most EAPs make a referral, they can see up to a 50 percent no-show rate,” says Debra Presti, Director of Counseling Services, “where at CCA we have a 95 percent show rate. Our EAP and Work-Life programs use a ‘high touch,’ intensive approach that emphasizes responsiveness, quality and case management.”
“We hold an employee’s hand from beginning to end for every issue they face,” she adds. “Our counselors closely manage every case, make a plan with the employee and ensure the plan is implemented. We’re more than just a benefit; we’re a trusted business partner and advisor.”
About Corporate Counseling Associates
Corporate Counseling Associates (CCA) started in 1984 with a passion for helping people, and remains committed to helping companies get the most from their workforce. CCA helps companies identify and address workplace issues before they become costly problems. CCA understands business on a strategic level, and its programs help organizations support and improve employee performance with key service offerings such as EAP, work/life, talent management, executive coaching, content-rich training and consultative wellness.
With more than 20 years of experience and a global network of hand-picked consultants and in-house professionals, CCA employs flexibility, agility and creative thinking to deliver high-impact performance results. For more information, call (212) 686-6827 or visit www.corporatecounseling.com.
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.
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